Inteligencia emocional, ansiedad y miedo a COVID-19 en voluntarios de una organización humanitaria

Abstract

INTRODUCTION. In post-pandemic times, volunteers have played an important role in humanitarian care OBJECTIVE. Analyze the relationship between emotional intelligence, anxiety levels and fear of coronavirus. METHOD. A quantitative approach of correlational scope, non-experimental design and cross section was carried out in a sample of volunteers from a humanitarian organization, with a sample of 120 participants. The Trait Meta-Mood Scale (TMMS-24) test, the Hamilton Anxiety Scale and the scale of fear of sars-cov-2 (FCV-19S) were applied. RESULTS. They reflected that the higher the anxiety, the lower the levels of understanding and regulation of emotional states, and the greater the fear of the coronavirus, the greater the attention to emotions. In the dimensions of emotional intelligence, attention and emotional regulation they are at a medium level, while in understanding the low level stands out, a low level of anxiety and fear of the coronavirus is observed. There are no statistically significant differences between the age subgroups and according to gender. DISCUSSION AND CONCLUSIONS. It is concluded that the volunteers have been trained in COVID-19, so they have low levels of fear and anxiety, and it is necessary to improve emotional intelligence.